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If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it.

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Some items are only eligible for the money-back guarantee if they are returned to us unused and sealed in the original packaging.įor full information on our returns policy, please refer to our returns and refunds information page. We're unable to accept returns of any custom-made items designed to work together as a unique package.

If the fault occurs within the first 180 days of your ownership, we'll collect the goods and deliver them back to you free of charge. If your goods develop a fault within the warranty period, we'll quickly repair or replace the item for you. If your order arrives damaged, or is incorrect, let us know within 14 days of receiving it and we'll arrange for a free collection. We do everything we can to make sure the right item reaches you in perfect condition. If you decide it's not suitable, you can return it to us for an exchange or a refund, providing the product is in 'as new' condition and in its original packaging. Once the product is delivered, you'll have 30 days to decide that you definitely want to keep it. All of our products are new unless stated and come with a 30-day money-back guarantee and a 3-year warranty as standard.

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To download the PowerMic II User Guide, click here.You can purchase from Gear4music with complete confidence and peace of mind. An existing user profile must add and use the PowerMic II dictation source to see these options. This dictation source can only be seen when the PowerMic II is plugged into the system and properly installed. Note: This hotkey feature is only available to the PowerMic II dictation source.

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A valid Dragon NaturallySpeaking 9 Medical Serial Number is required: The 9.5 release of Dragon NaturallySpeaking Medical can be downloaded from the following webpage. It also added a new hotkeys tab under the Options dialog which allows Dragon NaturallySpeaking hotkeys to be configured to PowerMic II buttons. The Dragon NaturallySpeaking 9.5 Medical release introduced a new dictation source for the Dictaphone PowerMic II. Information on Dragon NaturallySpeaking 9.5 Medical: Please refer to the following web page for additional information on identifying the firmware version and upgrading the device's firmware: If the older firmware is loaded on the PowerMic, the firmware will need to be updated to work with Dragon NaturallySpeaking on Windows Vista. Some PowerMic IIs do not support Windows Vista out of the box if the device's firmware is too old. New PowerMic IIs should already be loaded with the latest firmware.

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The full driver package can be downloaded from the Dictaphone support section: This error will not impact the microphone functionality. The scanner requires that a separate driver be installed for this feature to work. If a Windows error appears stating that it cannot find a compatible driver when plugging in the PowerMic II, or when logging in to the system with it connected, the PowerMic II is equipped with a scanner. The PowerMic II will function properly as a standard USB microphone with all editions of Dragon NaturallySpeaking. The Dictaphone PowerMic II has built in firmware that allows for plug and play functionality with Windows 2000 and XP. Using the Dictaphone PowerMic II with Dragon NaturallySpeaking 9